Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The customer has to get in touch with the supplier to confirm the exact pick up time, it depends on the location of the hotel

Pickup Information

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: Puerto Cancun Mall The pick up time is set acording to your location, we have pick ups available at Cancun Hotel Zone. If you are staying in Puerto Morelos or Costa Mujeres the pick up is not included, you will have to go to the meeting point. Depending in the location, we can provide transportation for an extra fee in those areas