Apparel
Automotive
Beauty
Children
Drink
Education
Electronics
Family
Financial Wellness
Food
Flowers
Gifts
Health
Home
Insurance
Office
Outdoor Experiences
Pets
Skincare
Sports
Subscriptions
Theme Parks
Wellness
Zoos & Aquariums
About Us
Company Sign Up
Press Releases
Blogs
Carretera Federal, Cancun – Chetumal Km 48, Playa del Carmen, Quintana Roo, 77710, Mexico
You are booking Cirque du Soleil JOYÀ Admission Tickets
Ticket Information
Description
Elite Show & Souvenir: Preferred seating with an exceptional view of the stage, plus our exclusive welcome cocktail served in a JOYÀ souvenir glass Shared service transfer: Convenient roundtrip transportation from most hotels in Cancun and Playa del Carmen. (Excludes Costa Mujeres and Tulum areas) IMPORTANT NOTES FOR TRANSFER!: Selected start time corresponds to the show time. Please contact us via chat so we can confirm your exact hotel pickup time Pickup included
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
- 100% refund if cancelled 1+ days before the start date
- 0% refund if cancelled less than 1 day(s) before the start date
Redemption Instructions
Present this voucher, ID at the theater box office to collect your tickets. Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada. Customer Care Center available on any of the following phone numbers: 1-844-247-7837 (US/ CANADA) 800-247-7837 (MEXICO) +52-322-176-1421 (rest of the world)
Pickup Information
** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.
Order summary
Ticket Information
Description
Elite Show & Souvenir: Preferred seating with an exceptional view of the stage, plus our exclusive welcome cocktail served in a JOYÀ souvenir glass Shared service transfer: Convenient roundtrip transportation from most hotels in Cancun and Playa del Carmen. (Excludes Costa Mujeres and Tulum areas) IMPORTANT NOTES FOR TRANSFER!: Selected start time corresponds to the show time. Please contact us via chat so we can confirm your exact hotel pickup time Pickup included
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
- 100% refund if cancelled 1+ days before the start date
- 0% refund if cancelled less than 1 day(s) before the start date
Redemption Instructions
Present this voucher, ID at the theater box office to collect your tickets. Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada. Customer Care Center available on any of the following phone numbers: 1-844-247-7837 (US/ CANADA) 800-247-7837 (MEXICO) +52-322-176-1421 (rest of the world)
Pickup Information
** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.