Cirque du Soleil JOYÀ Admission Tickets Discount Tickets

Overview

JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world. Inspired by ancient Mayan iconography, this spectacular production blends breathtaking acrobatics, music, and storytelling into an unforgettable theatrical experience. Ranked among the Top 10 tours in Cancun and the Riviera Maya, JOYÀ is truly a must-do experience for anyone visiting the destination. Due to its popularity, tickets often sell out quickly, so we highly recommend reserving in advance to secure your seats. Why you’ll love it: • A world-class show by Cirque du Soleil inspired by Mayan culture • Top 10 rated tour in Cancun – Riviera Maya • Multiple showtimes available to match your plans If you’re visiting Cancun or the Riviera Maya, JOYÀ is an experience you simply cannot miss.

Redemption Instructions

Present this voucher, ID at the theater box office to collect your tickets. Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada. Customer Care Center available on any of the following phone numbers: 1-844-247-7837 (US/ CANADA) 800-247-7837 (MEXICO) +52-322-176-1421 (rest of the world)

Pickup Information

** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.

Language Offered

English-AUDIO

English-GUIDE

English-WRITTEN

Spanish-AUDIO

Spanish-GUIDE

Spanish-WRITTEN

Itinerary

Inclusion

Theater access

All Fees and Taxes

Parking

Exclusion

Photos

Boutique

Cancellation Policy

Refundable tickets

For a full refund, cancel at least 24 hours before the scheduled departure time.

Additional Info

Wheelchair accessible

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Specialized infant seats are available

Suitable for all physical fitness levels

**IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.

Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.

ID will be requested for alcohol consumption

Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.

Casual-formal dress code.

We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.

The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.