Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel between 1 and 3 day(s) before the scheduled departure time, you will receive a 50% refund.<br>If you cancel within 1 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 50% refund if cancelled 1–3 days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Meeting Point Address: Largo Gaetana Agnesi, 3, 00184 Rome, Italy. Meet us at the upper-level exit of the Colosseo Metro Station (Line B), next to Caffè Roma. Meeting Point on Google Maps: https://maps.app.goo.gl/9r536r1oiToK8pDG8 What to Look For: A representative holding a Discover Rome Tours sign will be waiting to welcome you. ID Requirement A valid ID card, passport, or a clear photo of your ID on your phone is mandatory for all participants. Please ensure that the name on your ticket matches your identification document exactly. Colosseum tickets are personal and nominative, and the staff at the entrance will verify your ID. If the names do not match, entry to the Colosseum will be denied, and no refund will be possible. Access to the Sites You must enter the Colosseum at the time indicated on your ticket. The same ticket also includes access to the Roman Forum and Palatine Hill, which you may visit at any time during their opening hours on the day of validity. For the latest opening hours and visitor information, please visit the official website: https://colosseo.it/orari-e-biglietti.