Ticket Information

Description

Extra fees included: enjoy the most stress-free option that includes the mandatory Chichen Itza tax, life vest and locker rental at the cenote Mexican buffet lunch: indulge in the flavors of Mexican cuisine with an extensive buffet lunch of regional food included in the price Hotel pick-up: enjoy convenient hotel pick-up and drop-off from your hotel in Cancun or Riviera Maya Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Congratulations on your purchase! For more details about booking this product, please contact our team at the destination: - Telephone number: +52 55 5522 8283 - Emergencies: +52 55 4950 5529 - Email: cancun1@amigotours.com For the meeting point option, bear in mind that there are three available locations, each one with its own pick-up time: - Go Mart Villas del Rey, next to the Crown Paradise Hotel (Punta Nizuc Cancún, Zona Hotelera, 77500 Cancún). - Bus stop in front of the Presidente InterContinental Hotel (Blvd. Kukulcan Km 7.5, Punta Cancun, Zona Hotelera, 77500 Cancún). - Smart Cancun (Av. Tulúm 4, capilla ecumenica, 77500 Cancún). The exact pick-up time at each location will be confirmed the day before the tour. Please, carefully take a look at that information to avoid any inconvenience. On the other hand, if you have selected the hotel pick-up option, please provide the name of your hotel to arrange the pick-up service. The exact pick-up time and place will be confirmed the day before the tour. Be aware that certain hotels may be charged an additional fee of 10 USD if they have difficult access. Important Information: remember that the Chichen Itza tax must be paid on-site, and has a cost of 44 USD. Also, if you are Mexican, do not forget to bring your ID to get a discount. The discount will only be applicable if the official identification is presented. If you have selected the All-Inclusive Tour, you will not have to pay the Chichen Itza tax as it is included in the price.

Pickup Information

***Hotel pick-up is included only if the option is selected. *** The exact pick-up place and time will be confirmed the day before the tour. Pick-ups start at 5 am or 8 am, depending on the start time selected. Be aware that certain hotels may be charged an additional fee of 10 USD if they have difficult access.