Ticket Information

Description

Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

If you are staying at an Airbnb or an unofficial hotel to board, contact us and we will find the closest boarding point. Important: The visit to the cenotes is subject to availability. Depending on the conditions of the day, only one of the following cenotes may be visited: Nool Há or Chichikán. Please note that, according to what is included in your package, the visit includes access to only one cenote. We appreciate your understanding and are committed to providing you with the best possible experience Dear visitor, Please note that backpacks are not allowed inside the Chichén Itzá archaeological site. This measure applies to all types of backpacks without exception and is intended to enhance safety, improve the visitor experience, and support site conservation. We recommend bringing only essential personal items and using small bags or permitted alternatives. Thank you for your understanding and cooperation

Pickup Information

Get ready early at least 10 minutes before your official meeting point