Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Congratulations on your purchase! For more details about booking this product, please contact our team at the destination: - Telephone number: +52 55 5522 8283 - Emergencies: +52 55 4950 5529 - Email: cancun1@amigotours.com Your guide will be waiting at: - Parque Hidalgo (C. 59 398, Centro, 97000 Centro, Yuc., México) at 6:00 am. - Plaza Paseo 60 (C. 60 346, Zona Paseo Montejo, Centro, 97000 Mérida, Yuc., México) at 6:15 am. The Chichen Itza tax and the life vest and locker rental can only be paid by cash, and in Mexican pesos. Mexicans have a discount on the Chichen Itza tax upon presentation of their ID on the day of the tour. The discount will not be applicable without the official identification. Please, bring cash to pay the Chichen Itza entrance fee as well as for personal expenses. We also recommend that you wear comfortable clothes and shoes, water, a hat or cap, and your camera. Enjoy your experience, and see you soon!