Ticket Information

Description

Regular Option : Includes: Lunch Buffet Visit to Exclusive Nool-Ha Cenote Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Upon reconfirmation, you will be provided with more information about your tour, including the exact pickup time and departure point Additional toll-free numbers to reconfirm: • From the US or Canada: 800 493 1427 • Within Mexico: 998 251 9231 or 998 251 9391 • Cell Phone: 998 227 30 22 Reminders for your day of travel: What to Bring • Comfortable lightweight clothing • Good walking shoes or sneakers • Hat • Sunglasses • Biodegradable sun block • Swimming suit and towel • Extra change of clothing Important: Please note that once you arrive to Cancun/Riviera Maya, you will be on U.S. Eastern Standard time (EST). You must manually set your smartphone's clock/personal watch ahead one hour in order to align with the correct time. This will guarantee that you don't miss your tour. Opening hours are: 07:30 - 22:00 Monday to Sunday

Pickup Information

In case you cannot find your hotel please contact our Call Center team to provide a pick-up time or to assign the nearest meeting point.