Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Not recommended for participants with back problems • Not recommended for participants with heart complaints or other serious medical conditions • Not recommended for pregnant women • Minimum age is 8 years

Pickup Information

Pickup is included for guests staying at the designated hotels. We advise you to be ready and waiting in the hotel reception area 10 minutes before your scheduled pickup time. Our guides will wait approximately 5 minutes for each guest. Look out for our vans, which can be either white (smaller) or grey (larger). We strive to ensure a smooth and timely start to your adventure, though external delays can occur. If that happens, you will be updated on the day. One day before the activity, we may adjust the pickup time for your convenience.