Ticket Information

Description

Breakfast light box lunch: This option included a light box lunch in the morning 2 soft drinks during the lunch Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please present this ticket when boarding the transportation on the day of your tour. Kindly stay attentive, as one day before the tour you will receive the instructions and the exact time of your pick-up. Please remember that pick-up times may vary depending on the location of your hotel.

Pickup Information

We pick up travelers from Cancún, Costa Mujeres, Puerto Morelos, and Playa del Carmen. Most pick-ups are directly from hotels, while some travelers will be assigned the nearest meeting point depending on their location. We kindly ask you to wait for our message after your reservation is confirmed, as we will provide the exact pick-up time according to the location of your hotel.