Ticket Information

Description

With Changing of the Guards

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• We kindly ask our guests to be at the meeting point at least 15 minutes before the departure time. Missed tours or tickets due to late arrivals cannot be refunded. Our City Wonders guides / hosts dressed in blue will have a City Wonders sign with the name of the tour at the meeting point for easy recognition. • Gratuities to guides providing excellent service are appreciated. • The Changing of the Guard is subject to changes in date, time and cancellation at the discretion of British authorities. Cancellation due to bad weather or other circumstances is not announced before the morning of the ceremony. When this occurs, you will be provided with a walking tour of Westminster instead. No refund will be provided as this is not under our control. • Please note that if you book your tour on a Saturday or a Sunday, the viewing of the Changing of the Guards will be replaced by a Royal Walking Tour of Westminster City. • Non-flash photography is permitted in the Tower of London, except in The Jewel House and The Chapel of St. John (in the White Tower) where no photography is permitted. • Extra measures may be implemented due to heightened global security. As a result, we may experience delays in getting through security checks. Extra measures may also restrict the size of bags that can be brought inside. To avoid disruptions or possible denied entry, please do not bring large purses, bags, or backpacks on your tour. • Weather can be very changeable in London, please make sure you bring adequate rain wear if required.