Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Depending on your hotel location we will assign a hotel pick up or a designated meeting point. The exact pick up time will be confirmed by message or email before the activity. The Hotel pick up service is only available from selected hotels located in the Cancun Hotel Zone. If you have questions regarding starting points and time, you can always call the number in your ticket.

Pickup Information

Depending on your hotel location we will assign a hotel pick up or a designated meeting point. The exact pick up time will be notified by message or email before the activity. The tour start time listed is not a pick up time.