Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

End Point

Redemption Instructions

Your Exploro Tour is Ready! Thanks for booking your self-guided tour with Exploro — we’re excited to help you discover the city at your own pace! Here’s everything you need to get started: If you don’t have the Exploro app yet: 1. Download the Exploro app from our website (https://exploro.app) 2. Open the app and sign up for a free account. 3. Once you're signed in, come back to this email and click the link below — it will open your tour directly in the app. 4. Insert your order number (your booking reference) Open My Tour: https://exploro.app/tours/e-JzdDm155nJZ47urjbnh8?source=viator Already have the app installed? 1. Make sure you're signed in to your account in the Exploro app! 2. Click the link below to open your tour in the app. 3. Insert your order number (you can find it under Order Summary) Open My Tour: https://exploro.app/tours/e-JzdDm155nJZ47urjbnh8?source=viator *note: if the link is not clickable, copy and paste into your Chrome/Safari* - You have unlimited access to enjoy this tour. It is suggested opening the app a little earlier to familiarize yourself with the interface and to make sure you've given it access to your location. This will ensure you can fully utilize the map function for a seamless experience - If you encounter any issues or need help, please reach: exploro.official@gmail.com or drop a message via WhatsApp at +39 389 644 9134 (Europe) or +56942572988 (Americas). Remember, you have the flexibility and freedom to explore at your own pace. So relax, have fun, and enjoy your self-guided tour! PS: Don't forget to rate my tour, thanks! =)