Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please arrive at the meeting point 15 minutes before the tour starts: Water Fountain at Cusco’s Main Square (Plaza de Armas). Look for our staff wearing green jackets with the company name “Machupicchu Travelers.” Printed vouchers are not required; mobile confirmation is accepted. Our guide will validate your booking and provide tickets for the tourist transport.