Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Comfortable walking shoes are recommended; • Take - towels, bathing suites, sunscreen, hats, cash for the souvenirs; • OlMar Travel Mexico (local supplier) numbers to call: +52 1 998 263 6588; +52 1 998 240 3199 Hotel pickups commence approximately 30 - 60 minutes prior to this time

Pickup Information

Hotel lobby in Cancun hotel zone; for downtown hotels/accommodations in Cancun we offer several meeting points; and meeting point in Puerto Juarez Ultramar for Isla Mujeres hotels. Pick up from All-Inclusive Hotels on Riviera Maya, Akumal and Tulum is included. For Hotels in Puerto Morelos, Playa del Carmen, Playacar and Tulum we offer several meeting points. Please make sure you mentioned your hotel/accommodation details when making a booking. Please contact local supplier at least 48 hours before the tour to confirm your pick up time.