Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Before picking you up at the location you provided in the reservation our co-worker will contact you at the WhatsApp number we have registered, if there are 10 minutes to the start time and my co-worker has not written to your WhatsApp, called or picked up please can you write to my coordinator? To support you in knowing where the guide is, his name is Javier, just mention your name and which tour you have, his WhatsApp is: +52 4731063107. Anything you need I am at your service on my WhatsApp: +52 4731810525. If the phone number I have in your reservation can not receive WhatsApp messages please provide me one that can, it is important for the start of the tour.

Pickup Information

One day before the tour, our administrator will communicate to the tourists' WhatsApp to provide them with details about the guide who will pick them up at their accommodation or at the address they provided. It is important that the traveler has Whatsapp registered in order to maintain good communication at the beginning of the tour.