Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please send the name of your hotel or accommodation to send your pick up time with your tour confirmation.

Pickup Information

Hotel Pickup: Complimentary pickup is available from participating hotels in the Cancun Hotel Zone and Downtown Cancun. Provide the full name of your hotel at the time of booking. Your exact pickup time and instructions will be provided after booking. If you did not provide your hotel details at the time of booking, a designated meeting point will be assigned. Your exact meeting time and instructions will be provided after booking.