Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Welcome to the best tour to Isla Mujeres. We are excited too have you on board one of our executives we will contact you soon with all the information about your experience.

Pickup Information

We offer direct transportation from the hotels in Cancun that are in the hotel zone. We also offer transportation from certain points in the city of Cancun where we will take as a meeting point. The most convenient places to our travelers' small hotels or Airbnb We will also inform clients about the exact pick-up time and meeting point one day before the day of the activity.