Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

• Both activities should be done on the same day. You must go on your own. • You will receive the cruise entrance tickets a few days before the excursion, by this way. Submit them directly when boarding to avoid queues at the ticket office (printed or on your mobile). Submit the voucher to the the pub (printed or on your mobile). • Arrive to the cruise departure point 30 minutes in advance. "Mundo Marino" cruises at the port of Valencia. • Comfortable clothing, swimsuit, sunscreen, towel, are recommended. • Coolers or beverages are not allowed on board. • Cocktail at 4:30pm in “Portolito” restaurant bar: Paseo de Neptuno, 34. Malvarrosa beach (350 meters walking from the Port). During July and August cocktail will be served at 5:30 pm. • No refunds for latecomers, no-shows or when the activity has already begun. • If the activity is canceled due to force majeure (eg. bad weather) an alternative date will be offered, for the same or similar tour. If is not possible, the total amount will be refunded. Valid from the time you exchange your voucher, for the duration selected.