Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

The driver will contact you the evening before your activity date to confirm the exact pickup time. Please check your email for the update.

Pickup Information

FOR SMALL GROUPS • Enjoy free pick-up and drop-off only for small group tour customers located in the central city of Chiang Mai (within 2km radius of Tha Pae Gate) and the surrounding areas of the Old City Wall in Chiang Mai Province including Chang Klan Road, Thapae Road, Wualai Road in zones of the Night Bazaar, Ton Lam Yai Market, and Kad Luang. • The exact pick-up time depends on customers’ respective locations. FOR PRIVATE TOURS • Your accommodation in major areas of downtown Chiang Mai within a 5 km radius of the Tha Pae Gate (Chiang Mai City area), the Old City Wall in Chiang Mai province, and the surrounding areas of the Old City Wall in Chiang Mai province including Chang Klan Road, Thapae Road, Wualai Road in the zones of the Night Bazaar, Ton Lam Yai Market, and Warorot Market (Kad Luang). Your tour guide will be holding a TripGuru sign waiting for you at the hotel lobby. The driver will contact you the evening before your activity date to confirm the exact pickup time. Please check your email for the update.