Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

To access information on the included attractions and to make your attraction bookings, please download the Smartvisit app, and add your Dubai attraction pass, after your purchase (https://app.smartvisit.com/download). Selected attractions may require prior booking or separate ticket collection, as indicated within the app details. Only unused passes may be cancelled in line with the cancellation policy.