Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

ALOHA! MUST READ EVERYTHING BELOW: *CHECK-IN TIME: A minimum of 10 minutes early BEFORE YOUR TOUR TIME *CHECK IN ADDRESS: 78-7100 Kaleiopapa st. Kailua-Kona, Hawaii 96740 Get here early to find parking on the side of the street DO NOT PARK IN THE TRAILER STALLS Meet at the solo restroom building across from the boat ramp or at the Lamp post next to the boat ramp There will NOT be an employee at the dock. The crew will get you from underneath the light pole upon returning from previous trip *EQUIPTMENT: Mask & snorkel are included on your ticket price. NO FINS are not needed no currents here at this bay its like a pool *TOUR DURATION & DELAY POLICY: Up to an hour late on RARE situations! Tour durations are estimates — not exact. Delays can occur due to: Weather conditions Boat traffic Mechanical issues Other unforeseen circumstances *ABOUT THE BOAT RIB Zodiac Navy Seal *WILDLIFE ( Dolphins / whales) IS NOT GUARANTEED *TOUR LENGTH Tours last approximately 2.5 hours *Average Time in Water: 1 hour depending on many different situations *RESTRICTIONS For your safety, guests must: MUST KNOW HOW TO SWIM AND TREAD WATER WITH YOUR OWN STRENGTH Be physically able to climb up a boat ladder Must weigh less than 275 LBS Not have back/neck problems Not be pregnant *WHAT TO BRING arrive in swimsuits. Sandals sun screen Phone Vehicle keys Wallet We keep the items above in a container for you. Small Bag no bigger than a football *Gratuity for your captain & crew if wanted!