Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Once we receive your order from TripAdvisor you will be sent a unique code to allow you to book your trail (for free) on our website at www.trixitytrails.com Once there, use the code to create your account, add your team’s name and order your trail. You must do this in order to participate as the clues are sent to your phone from our website. When you book the trail on our website, you will be sent an email containing all the information you need on the start location, how to play and some FAQs etc. You can complete the trail any day you wish, as long as it's within the start times. This is listed under each individual trail on our website and also in your welcome email. When you are ready to play and are at the starting point, simply log into the website, go to 'My Account' and select 'Get Started' to request the first clue - good luck!