Ticket Information

Description

Single Speedboat: You will drive your own speedboat alone No transportation : This option does not include transportation

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Once you booked you will receive a digital confirmation at your email and by text message, so you present at the main entrance.

Pickup Information

If your hotel is not listed please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time for your pickup. This service has different schedules. The schedules vary according to the location of the hotel, our representative will indicate the exact schedule via mail or via text message. Every service and every part of the tour is directly operated by our staff. This is why we’re able to guarantee excellent and high-quality service. We do not have service for Playa del Carmen, Puerto Aventuras, Puerto Morelos, Riviera Maya, the Tulum area, and the Tulum hotel zone.