Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

Redemption Instructions

MEETING POINT: 15 min before in Calle larga de l’Ascension - 30124 (behind the Correr museum on the opposite side of the Saint Marks Basilica). Look for the TURIVE assistant next to the post office San Marco. https://maps.app.goo.gl/iu3tveLzsqpRwyXd7 Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers’ full names at the ticket office prior to entry may result in denied entry to the attraction. Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to St.Mark’s Basilica • A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements • No large bags or ruck sacks allowed inside • Check-in is 15 minutes before the tour start time • Emergency number: office 0039 0415239979 It is your responsibility to be at the meeting point punctually. Late arrivals, no shows, NO REFUND!