Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Additional toll-free numbers to reconfirm: • From the US or Canada: 800 493 1427 • Within Mexico: 998 251 9231 or 998 251 9391 • Cell Phone: 998 227 30 22 Important: Please note that once you arrive to Cancun/Riviera Maya, you will be on U.S. Eastern Standard time (EST). You must manually set your smartphone's clock/personal watch ahead one hour in order to align with the correct time. This will guarantee that you don't miss your tour.

Pickup Information

If your hotel does not appear on the list or you are staying in an Airbnb. You can contact us to offer you a meeting point.