Ticket Information

Description

Duration: 5 hours: The tour takes 5hrs. Transfers may vary depending on the hotel or departure point, as well as passengers in the booking. Food and beverages: Free bar of margaritas and beers. Bottled water and soft drinks. Fruit. Dishes: roast chicken and rice 4 points to visit: 2 reefs (Palancar and Colombia). Heaven and Heaven. Includes snorkeling equipment. 40 min free in Cozumel Catamaran: For this service the tour is done by catamaran Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

You must present the coupon that will be sent by WhatsApp and/or email 1 day before the activity. Likewise, the option will be given to take the coupon to your hotel, this to avoid confusion at the time of pick up Don't forget to show your ID to validate the reservation. NOTE: Only in the case of travelers who are in Cancun

Pickup Information

Not all hotels offer pick-up, it is important to verify when making the reservation, if you are in an Airbnb or others (Puerto Morelos / Playa del Carmen), a hotel or starting point will be established as a reference. Travelers must arrive 10 minutes before the assigned pick-up time, since if they are not in the hotel lobby or previously established meeting point, a NO SHOW will be made and the transportation will not be able to pick them up again.