Description

Tour with round transportation: Choose this option if you require round-trip transportation service.
Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Pickup Information

We offer round-trip transportation service to all our travelers who stay in most hotels in Cancun (Hotel Zone and Center), Puerto Morelos and Costa Mujeres. For some hotels or lodging centers (located west of Avenida Tulum, or south of Avenida Las Torres) in the city of Cancun, a meeting point applies. Some hotels in the Riviera Maya do not allow access to the property, so a meeting point will apply at the entrance or closest access. Hotels located in areas outside of the aforementioned areas (Cancun, Puerto Morelos, Costa Mujeres) are considered extended areas, so the pick-up service will have a small additional cost depending on the location of the hotel, starting at an extra USD 5. This applies to hotels that are between the Puerto Morelos exit and the resorts around the Xcaret, Xplor and Xenses parks. If your hotel is not listed, please contact us to arrange your transportation service. NOTE: Pickup time varies depending on hotel location. Generally applies from 1 hr with 10 minutes in advance, to 20 minutes at the time shown on your ticket. For hotels further away from the center of Cancun it is possible that the pick-up time starts 1 hr 30 minutes in advance. The ticket time is the departure time of the catamaran. In your confirmation message that we send you 24 hours before the start of the experience, we will indicate the exact pickup time and meeting point.