Ticket Information

Description

Duration: 2 hours: Balloon flight lasting 35 to 60 minutes (subject to weather conditions) Coffe Break: Includes welcome Coffe Break with hot drinks and light snacks before the flight. Flight insurance Toast to landing: Traditional toast to landing, to celebrate the flight experience. Custom flight certificate. Transport included:: ONLY includes CDMX transportation to our facilities NOT return Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

Transfer is included for hotels within a radius of 5 km from the Angel of Independence. The exact pick-up time is confirmed one day before the chosen experience, as it depends on the location of the hotel and the route of the unit. Travelers are requested to be ready in the lobby or at the meeting point 5 to 10 minutes before the scheduled time. After the allotted pick-up time, they have only 5 minutes of tolerance. If the hotel is outside the coverage area, a meeting point will be assigned or an additional transfer fee may apply. In case of hotel or location changes, it is necessary to notify them at least 24 hours before the experience to guarantee service. The agency will contact you by WhatsApp or phone call to confirm the pickup. Travelers booking All Inclusive packages or Flight + Transportation will be dropped off at the Angel of Independence upon return.