Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

Redemption Instructions

Please present yourself at the following meeting point: 7, rue de la Manutention, in front of the stairs. You may experience waiting times to enter the Eiffel Tower, which can vary depending on the season and time of day; queues for lifts and mandatory security checks typically range from 30 minutes up to 1–2 hours. For further information about your visit to the Eiffel Tower, please consult the official visitor’s practical guide: https://www.toureiffel.paris/en/news/visit/visitors-practical-guide