Ticket Information

Description

Duration: 2 hours: Please consider 2 hours of transportation (1 at the beginning and 1 for your return) Cancun Hotels: Please select this option if your hotel is located at Cancun hotel zone, Cancun Downtown, Playa Mujeres and Puerto Morelos. Minivan Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Once you book your tour, you will receive a digital confirmation ticket. It is important you show this confirmation the day of your tour. Please bring your booking reservation and your ID.

Pickup Information

If you don't see your hotel listed, no worries! Just let us know where you're staying, and we'll make sure to arrange a convenient pick-up time for you. You can simply mention your hotel in the special requirements box or include it in your email. Our friendly team will then reach out to confirm the details. We offer 3 tour schedules to suit your preferences. The exact timing may vary depending on your hotel location, but don't worry – we'll keep you informed every step of the way. You'll receive all the details via email or text message from our dedicated representative. Looking forward to seeing you soon!