Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

Meet your guide at the following address: 7, rue de la Manutention, in front of the stairs. Please, meet with us 15 minutes before the time of your booking. You may experience waiting times to enter the Eiffel Tower, which can vary depending on the season and time of day; queues for lifts and mandatory security checks typically range from 30 minutes up to 1–2 hours. For further information about your visit to the Eiffel Tower, please consult the official visitor’s practical guide: https://www.toureiffel.paris/en/news/visit/visitors-practical-guide