Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Checking Time: 20 minutes before tour departs. Please, redeem your ticket (mobile or printed)at the front desk of VPT Tours office before bording. Meeting point: inside VPT Tours Office Address: 3, Ferraz street, 28008 Madrid Closest Metro stations: Ventura Rodriguez (line 3) or Plaza España (lines 3 and 10) If you come by taxi or walking, please advise that number 3 of Ferraz street is almost in front of number 28.