Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

PLEASE READ ENTIRE FAQs BELOW EMAIL shareprinfo@gmail.com TEXT S,M,W,Th,Sat 7875291473 Tue, F 9398450765 WANT TO MEET In Isla Verde OR at Rain Forest - EMAIL US TO MAKE ARRANGEMENTS WHAT SHOULD I WEAR? *SOCKS* If you want to go down the water slide. -Water shoes/Tennis shoes are recommended for the short hiking -pair of cotton socks if you plan on going down the water slide - come prepared to get wet - change of clothes if desired for after getting wet WHAT SHOULD I BRING? *SOCKS-(maybe an extra pair)again this helps you grip onto the rocks. *Shoes & Sandals - we will be going on a little hike to the waterfalls and then when going to the local area you might wanna wear comfy shoes * Towel and change of clothes are optional. *backpacks are allowed, you can take them on the hike, or leave locked in van DO NOT BRING - *INFANTS who cannot walk alone *expensive jewelry, clothing items you do not want to lose DO I NEED TO BRING MONEY? *If you want to purchase additional food or drinks/and or souvenirs bring cash and card :) DO I NEED TO BE ABLE TO SWIM? NO. To participate in the waterslide experience swimming is not necessary, although you will be in water of varying depths, life vests available for FREE with your guide. Please wear at all times if you cannot swim WHAT IF IT RAINS? This experience is in the rainforest, rain or shine we leave on time Excessive rain can cause the water level to be too high to hike to and enjoy the waterslide. In this instance excursions may be postpones or cancelled (refunds will be provided for cancellations) We check weather daily, but the predictions are just that WHERE DO WE MEET AND WHAT TIME? San Juan Marriott Resort and Stellaris Casino 1309 Ashford Ave, San Juan PR 00907 PLEASE arrive at least 30 minutes before tour time Meet coordinator at bottom of driveway on the corner of Buns Burgers / souvenir shop Check in begins 30 minutes prior to tour time and closes 5 minutes prior