Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

ENGLISH If you have any problems, please always contact the guide on the number we have given you by message. If you wish to contact him/her on the day of your visit, please use Whatsapp. Please note that the number on this voucher is not that of the guide, but that of the company manager : - Isabelle (owner of the tour company) : +33 6 20 33 21 44 - Office number : +33 6 11 67 69 32 (Monday to Friday, 9am to 5pm) FRANCAIS En cas de problème, merci de toujours joindre le numéro du guide que nous vous avons communiqué. Si vous souhaitez le/la contacter le jour de votre visite, merci d'utiliser de préférence Whatsapp. Attention, le numéro sur ce voucher n'est pas celui du guide, mais celui de la gérante de l'entreprise: - Isabelle (gérante) : +33 6 20 33 21 44 - Téléphone Bureau : +33 6 11 67 69 32 (Lundi au samedi, de 9h à 17h)

Pickup Information

Viator gives you a non exhaustive list of possible pick ups, if your accommodation is not there, please check that your place is in the perimeter of 6kms (3.7 miles) around Epernay. If it is further in distance, we will not be able to pick you up at this place. In case of any doubt, you can contact us before to book. If you want a pick up in Reims or in the surrounding villages another tour on sale allows it. For your information Reims is 40 min. drive from Epernay. Depending on the weather/season and the number of people in your group, we will choose the most suitable vehicle from our fleet of different cars : Electric E-Mehari Jeep car, Premium Van and Minivan. Our Electric red E-Mehari car is a crossover, if you have difficulty getting into slightly raised vehicles tell us.