Ticket Information

Description

Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Pickup Information

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue Playa Del Carmen: Cocobongo at Playa Del Carmen The pick up time is set acording to your location, pick up start at 7:20 am and depending on the location the pick up time will be set, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service Hotels located from Playacar to Puerto Aventuras, it may generate an extra cost that can vary between 15-20 usd per person (due location). If you are in a Hotel passing Puerto Aventurasto Tulum it will not be possible to pick you up If the Customer wants to arrive at the marina by it's own, they need to take in mind that the parking near the marina is limited. They would have to arrive early in order to find a near parking spot.