Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Castlexperience Office (1st Floor - Section B - Ticket office A, B or C) Estación de autobuses Barcelona Nord (North Bus Station) Carrer d'Alí Bei, 80 (5 min from Arc de Triomf) YOU MUST CHECK-IN IN THE FIRST FLOOR BEFORE GOING TO THE BUSES AREA (GROUND FLOOR) • Tour starts at 8:45 a.m. Please arrive at the meeting point 20 min before the start of the tour • Approximate return time is 19:00/19:15 (7 - 7:15 pm). • The tour is led in English. • There is a limit of 18-20 people per guide, although transportation will be shared with other groups. • Please note that we reserve the right to modify itinerary if considered necessary. Please notify us if you are interested in hearing the boys' choir/accessing the Virgin’s Throne during this experience. • We work daily with different low-production, family-owned boutique wineries. Due to logistic reasons, you might visit another cellar instead of Oller del Mas. • Comfortable clothes and shoes are recommended as there is some walking involved. • Temperatures in Montserrat and the winery tend to be more extreme than in Barcelona. Please check the weather forecast the day before and dress accordingly. We advise bringing water, especially in the summer season. • Infants aged 3 or less may join the tour free of charge, but note that no car seat or meals are provided. • We cater for any dietary allergies or restrictions – no need to warn us beforehand. Have a great experience!