Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

PICK-UP INFORMATION: • Wherever place you specify at the time of the booking in the city of Santos. As it’s a private tour, you choose the best pick-up point that suits your needs as long as it's within the city of Santos limits or the seaport terminal. • We DO NOT do pick-ups for this specific tour in the city of São Paulo or the countryside. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DROP-OFF INSTRUCTIONS: • Wherever place you specify at the time of the booking in the city of Santos or its surroundings. As it’s a private tour, you choose the best drop-off point that suits your needs as long as it's within the city of Santos. • We DO NOT do drop-offs for this specific tour in São Paulo, countryside or GRU airport. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - HOTEL PICK-UP INSTRUCTIONS: • As soon as the tour guide arrives at your hotel, they get the front desk to call you in the room in case you are not at the lobby. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - SANTOS PORT DISEMBARKING: • Upon disembarking from the ship at the Santos terminal the customer will be met by our staff (or guide) who will be holding a sign with their name on it. The staff will be waiting for them even if the ship is delayed. • The meeting point is within the terminal area and it's numbered as "2"(Meeting point 2). It is in front of the CROSSWALK, underneath the shelter of the bus platform facing the way out of the terminal named as P3 (Gate P3).

Pickup Information

Pickup information: Wherever place you specify at the time of the booking in the city of Santos. As it’s a private tour, you choose the best pick-up point that suits your needs as long as it's within the city of Santos limits or the seaport terminal. We DO NOT do pick-ups for this specific tour in the city of São Paulo or the countryside. Drop-offs information: Wherever place you specify at the time of the booking in the city of Santos or its surroundings. As it’s a private tour, you choose the best drop-off point that suits your needs as long as it's within the city of Santos. We DO NOT do drop-offs for this specific tour in São Paulo, countryside or GRU airport. Hotel pick-up instructions: As soon as the tour guide arrives at your hotel, they get the front desk to call you in the room in case you are not at the lobby. Santos Port Disembarking: Upon disembarking from the ship at the Santos terminal the customer will be met by our staff (or guide) who will be holding a sign with their name on it. The staff will be waiting for them even if the ship is delayed. The meeting point is within the terminal area and it's numbered as "2" (Meeting point 2). It is in front of the crosswalk, underneath the shelter of the bus platform facing the way out of the terminal named as P3 (Gate P3).