Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

- Text us at 787-202-6551 with your BR # & email for a Pure Adventure confirmation. -For assistance on the day of the tour ONLY you may call us at 939-267-9276. Business hours are 9AM - 5pm Monday-Saturday for the main number 787-202-6551 - We cannot provide transportation for same-day reservations. Please text us at 787-202-6551 to see if transportation is available for an additional cost NOT charged at the time of booking. -If coming from San Juan please keep in mind the drive can be about 1 hour and 20-30 mins depending on traffic. - For safety, pregnant women CANNOT do this tour. -Any guest that arrives at a different location and is unable to do the tour no refund or rescheduling will be done. Any guests that are unable to get transportation and are unable to do the tour no refund or rescheduling will be done. - Due to the limited amount of space and the time and effort our crew has put into each of our tours we will not make any exceptions regardless of the cancellation reason. WEATHER CANCELLATIONS: The tour is not canceled on rainy days, it is still safe. If the tour needs to be canceled for severe weather conditions the Company will contact the client and no charges will be made. Pure Adventure will decide if the tour is canceled due to weather conditions. Guests that decide not to complete the tour or are no-shows will NOT receive a refund. NOTE: The intention is always to visit Flamenco beach. However, if the local weather conditions warrant it we will visit another beach of the same quality. WE RESERVE THE RIGHT OF ADMISSION: The primary goal with our guests is to provide a fun and safe adventure. Guests are expected to follow instructions at all times and maintain respectful behavior towards other guests and the crew. If guests do not comply with the safety rules and behavior Pure Adventure reserve the right to end the participation of the guest at any time. Please follow this link for our location: https://goo.gl/maps/B7UhAUHrdi1ggUUx6