Description

Pick ups begin at 9am: Pick up window varies depending on group size
Includes hotel pick up : Includes hotel pick up and drop off
Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• What to bring: Change of clothes, towel, snacks, water, day pack, sandals (for after the adventure), camera, rain jacket or poncho (optional) and any necessary medication (i.e. inhalers, epipens, etc.) • What to wear: Shorts or long pants (not jeans) and a t-shirt (quick dry clothing is recommended); hiking sandals (like Teva or Keen) or an old pair of sneakers or water shoes also work (no flip flops) • Due to size restrictions on our harnesses and other technical equipment, we have a maximum weight limit of 220 pounds, which needs to be relative to the participant's height. • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund. • If you have not already specified, you MUST advise supplier as soon as possible your Ship name, docking time, disembarkation time and departure time so that appropriate arrangements can be made • If you have not already specified, please also inform what time zone your cruise ship will be using before reserving i.e Eastern Standard Time (EST), Atlantic Standard Time (AST), Central Mountain Time, etc. • Puerto Rico is on Atlantic Standard Time and may be one to two hours ahead of your cruise ship's time schedule, especially during Daylight Saving, when clocks are set back one hour. • Please remember to be on time. Rocaliza will not wait more than 10 minutes after the scheduled pick up time. Refunds will not be issued for late arrivals or no shows. • Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative date or full refund. Tour departs within walking distance of the cruise port

Pickup Information

Transportation provided from meeting points. Hotel pick up available at an extra charge (selected hotels only and you must select one of the available options). Our pick ups start at 9am. We usually have multiple pick ups so please allow a 15 minute window for the bus to arrive. Our return time is around 3pm but this may vary depending on group size, group speed and traffic conditions. NOTE: Due to size restrictions on our harnesses and other technical equipment, we have a maximum weight limit of 220 pounds, which needs to be relative to the participant's height.