Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Departure point: Via de Neri, on the corner with Via della Mosca, in front of Trattoria Benvenuto • Departure Time depends on the selected option (please arrive 15 minutes earlier): 2hr Morning Tour - depending on the option selected: - check in 08:45am and departure 9:00am - check in time at 10:45am and departure at 11:00 am (from May 1st to september 30th 2026: check in time 11:15am and departure time 11:30am) 2hr Afternoon Tour - check in time at 04:45pm and departure at 05:00 pm If you selected the option with Lunch: show up from 1:00pm to 1:15pm at Trattoria da Benvenuto Restaurant, via della Mosca, 16 - 50122 Firenze - 3 course set menu, drinks to be paid on the spot. Infant 3-6 years old, Lunch to be paid on the spot. The tour is very easy in terms of effort, but all participants are required to be confident in riding a regular bicycle • Comfortable walking shoes and dress are recommended • Not available for Infant 0-2 years old • Free for children 3- 8 years old If carried on the rear seat (max weight 22 kilos) • Not available for children over 22 kilos of weight (not-transportable) and under 1 meter and 50 cm of height. • Minimum numbers apply. There is a possibility of cancellation after confirmation if the minimum number of passengers is not reached. In the event of this occurring, you will be offered another date or an alternative Tour or full refund. • The Tour could be cancelled in case of bad weather – In this case you will be offered a change of date or a full refund Caf Tour & Travel Agency address: via dei Tavolini 15red - 50122 Firenze - Phone +39 055 29.55.72 or +39 055 28.32.00 - Whatsapp: +39 3458025842 email address: tours@caftours.com Opening times: Monday to Friday from 10:30am to 07:00pm; on Saturday and Sunday from 10:00am to 07:00pm