Ticket Information

Description

Duration: 7 hours

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

Redemption Instructions

The tour will begin at the time indicated at Via degli Avelli, 20 (Via degli Avelli, 20, 50123 Firenze FI, Italy), at the corner of the Basilica of Santa Maria Novella (between Shake Cafè and Hotel Universo). Our assistant will be there with a sign that says "Tourism." We recommend arriving at the meeting point at least 10 minutes before the start of the tour. If you are late, you will not be able to join the group and will not be entitled to a refund. Remember to carry your valid identity card or passport with you. Be sure to bring the original document and not a copy or photograph. We remind you that your reservation corresponds to a guided tour with group tickets, not individual. If you do not show up at the meeting point, the agency will not be able to deliver the tickets, as they are used exclusively as a group and at certain times The start time can be adjusted up to 30 minutes before or after the selected time, depending on the operational needs of the monument. Any updates will be reported by email or other available means of communication.