Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Franz Kafka Museum Ticket & Audio Guide: Thank you for purchasing the Franz Kafka audio guide. The entire audio guide is available online, so please make sure your mobile phone is fully charged and has access to mobile data to ensure a smooth experience. On the day of your reservation, you will receive an email with the audio guide. The audio guide also includes a ticket to the Franz Kafka Museum. After logging in to the audio guide, you will find it in the “Tickets” section. In case of an emergency, please call our office at +420 725 744 770 (or send us a message on Whatsapp). Or send us an email at info@getpragueguide.com. Thank you, your GetPragueGuide