Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

End Point

Redemption Instructions

IMPORTANT INFO — PLEASE READ WE DO NOT MEET AT THE FRIDA KAHLO MUSEUM • Phone calls are not monitored. Please contact us via email. Hola! We look forward to seeing you in Coyoacán, the oldest neighborhood in Mexico City. Please read the information below to help make your experience smooth and enjoyable. WHERE We start at the bike workshop Coyobikes: Moctezuma 86, Coyoacán Google Maps: https://maps.app.goo.gl/wewMgrVzNqCpSrRL6 The experience ends at the Frida Kahlo Museum. The easiest way to get here is by Uber. Please allow 30–40 minutes for transportation, as traffic can be heavy. WHEN Please arrive 10 minutes early. We allow a maximum 10-minute grace period before departure. WHAT WE’LL DO We’ll explore the neighborhood by bicycle, visit historical sites, learn about Frida Kahlo’s life, and enjoy local snacks, including churros, before heading to the market for tostadas and aguas frescas. We finish at the Frida Kahlo Museum, where you’ll enter and explore at your own pace. The biking experience lasts about 3 hours, not including time inside the museum. Please plan accordingly. WHAT TO WEAR & BRING Bring a small backpack for personal items. Comfortable clothes, sunglasses, hats, and cameras are welcome. RAIN & WEATHER During the rainy season (May–September), light showers usually do not affect the experience. Ponchos are available. The experience is canceled only in case of very heavy rain (rare). BACKPACKS Large backpacks are not allowed in the museum, and we do not have a cloakroom. CASH & TIPS Bring cash if you’d like to buy souvenirs. Tips are appreciated but never expected. NEED HELP? • Non-urgent questions: fridakahlovip@eltaco.club • Day-of delays or issues: WhatsApp your guide (number sent the night before) • Phone calls are not monitored