Cancellation Policy

If you cancel at least 6 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel between 2 and 6 day(s) before the scheduled departure time, you will receive a 50% refund.<br>If you cancel within 2 day(s) of the scheduled departure, you will receive a 0% refund.

Meeting and Pickup

Redemption Instructions

Kindly note that it is mandatory to present your passport the day you visit the Alhambra complex. Please note that 1 regular suitcase of 157cm dimensional (height-width-lenght) is allowed, and 1 handbag per person is allowed. Any extra luggage is likely to be charged. For other types of packages, please refer to the special conditions. Luggage handling is responsibility of the customer Contact information Monday to Friday from 8:00 to 18:00 at 34 917 580 642 Saturday and Sunday from 8:00 to 17:00 at 34 917 580 642 / 34 915 599 605 // escortedtours@julia.net Transfer emergency number in Madrid (only pick up day): 34 673 626 929