Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

Redemption Instructions

All of the information about the tour including directions to the meeting point can be found on the google doc. link below. https://docs.google.com/document/d/1ZeULszXAkk10KjRG1fUVQkiJ2puGkbn5i99XdxmyC-o/edit?usp=sharing Cancellation Policy: If for whatever reason you want to cancel your booked tour then please note the following. Please email us your notice to cancel and we will confirm a cancellation by email. You will receive a full refund (excluding any credit card charges / booking fee) if you cancel more than 2 weeks before your scheduled tour. You will receive a 50% refund if you cancel your tour 5 days to two weeks before your tour. There are no refunds if you cancel your tour less than 5 days (119 hours) before the start of your tour. There are no refunds if you do not turn up for the tour or choose to leave the tour early.

Pickup Information

We pick up from any hotel or Airbnb in Central Tokyo.