Ticket Information

Description

Museum Ticket & Audioguide: 11:45am Entrance Ticket & Audioguide with comment in: English; Spanish; French; German; Italian; Portuguese; Russian;Chinese

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Depending on the option selected: - Palazzo Vecchio self-guided Visit: depending on the entrance time selected at 10:00am or at 11:30am at Palazzo Vecchio Ticket Office, via de’ Gondi door at the entrance for the booking holders Please present your confirmation/voucher and your ID at the Info Point of Palazzo Vecchio. - If lunch option selected: from 1:00pm at Trattoria Benvenuto, via della Mosca 16, 50122 Florence. 3 course set menu, drinks to be paid on spot; Children policy: 0-6 lunch to be paid on spot.  - Palazzo Vecchio Guided Visit at 4:15pm at Palazzo Vecchio Ticket Office, via de’ Gondi door at the entrance for the booking holders Please present your confirmation/voucher and your ID at the Info Point of Palazzo Vecchio. Caf Tour & Travel Agency address: via dei Tavolini 15red - 50122 Firenze - Phone +39 055 29.55.72 or +39 055 28.32.00 - Whatsapp: +39 3458025842 email address: tours@caftours.com Opening times: Monday to Friday from 10:30am to 07:00pm; on Saturday and Sunday from 10:00am to 07:00pm