Ticket Information

Description

GUARANTEED 2 STAFF FOR THE DAY: 1 driver + 1 English-speaking guide (UNESCO Melaka tour as per itinerary). FREE HOTEL PICKUP & DROP-OFF: Free Singapore hotel pickup at 5:00am + Singapore hotel drop-off at 7:00pm onwards (subject to actual traffic conditions). INCLUDED TICKETS: Melaka River cruise ticket (or Melaka Trishaw ride subject to conditions) + Melaka Port Customs Museum entry. ALL BORDER PAPERWORK INCLUDED: All border paperwork (ie: arrival cards, permits etc) included + Guaranteed drive-through lane usage at the Malaysia border. COMPLIMENTARY USAGE: Full-day private executive minivan (no extra fees) + Free WIFI usage onboard vehicle in Malaysia. INCLUDED MEALS: Lunch (choice of BBQ buffet lunch OR sustainable local vegetarian set lunch). COMPLIMENTARY JOHOR SIDE TRIP: Malaysia's King Bukit Serene Johor Bahru Palace. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Travel advisory: Though unlikely, unforeseen circumstances such as pick-pocketing etc may occur at any time. While assistive efforts will be made, guests are advised to purchase comprehensive travel insurance as local assistance may be limited. Outlying Singapore hotels advisory: Guests staying at selected Singapore hotels will be met by our driver at the hotel driveway, who will arrange for a courtesy private shuttle to our central office (30 miles from downtown Singapore) to meet our English-speaking guide, before heading up to Malacca together. Food allergy advisory: Many Malaysian chefs have limited understanding of food allergies, guests are advised to consume all food at their own discretion. Currency advisory: The Malaysian Ringgit is the official currency in Malaysia. Many Malaysian businesses do not accept Singapore/US Dollars or credit cards. Please exchange Malaysian Ringgit in advance for your own expenses as per your discretion. Customs advisory: In accordance with Singapore laws, any alcohol/tobacco/ marijuana/drug/vape brought/bought during this tour must be discarded before re-entering Singapore. Random spot checks may be conducted by the Singapore authorities, and fines may be imposed on guests in possession of these controlled items. Drive-thru border advisory: While guests are not required to stand-in-line at the drive-thru border, some waiting time (for in-vehicle passport checks) may be expected due to post-pandemic manpower shortages at the border.

Pickup Information

✅ Our guests' time and well-being are at the heart of everything we do. This tour starts early (with free Singapore hotel pickup/drop-off) to get ahead of the worst tourist crowds at UNESCO Malacca.