Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

At lest 15 minutes before the visit, you'll meet our on-site staff of the entrance, Piazzale degli Uffizi, 50122 Firenze - at the corner between the ticketing office and Via Lambertesca, directly in front of the Benvenuto Cellini statue to receive your ticket and go through the mandatory security line and you’re in. Look for the person with the yellow bib with the inscription "ACCORD" on it Please bring with you your headphones Please be at the meeting point 15 minutes before the visit scheduled All visitors to the museum must go through the security check; at the busiest times, the line for the check takes approximately 10-15 minutes Below you will find all the instructions to download the AudioApp: 1. open this link: https://uffizi.accordaudioguides.com/ 2. choose your browser (Chrome or Safari) 3. open the browser settings and add the page to your home screen 4. open the app and select your language 5. enter the required information (full name, email address, and booking code; please use the following code: VIATOR) 6. press the "continue" button to download the multimedia content to your device.