Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

Dear Traveler, Thank you for your purchase! We are delighted to take you on a special self-guided tour discovering La Sagrada Familia. Please note that this purchase includes your self guided audio tour, but it DOES NOT include any admission entrance. Also, travelers are responsible for checking the monument's hours of operation. Due to COVID -19 changes are frequent, so we advise you to check the opening hours accordingly. This is your code: SWGD01. Please follow the next steps: 1. Download the Soundwalkrs app on your smartphone, https://www.soundwalkrs.com 2. Select your destination 3. Select your purchased Soundwalk 4. Click on the "Enter Code" button. 5. Click the "Download Tour" button for offline use. Wait until the download is complete 6. ¡Start the tour! Get your headphones ready and immerse yourself in the story! You can also consider the suggestions below: - Download the tour while you have wifi. Once you download the tour, it will be available in the app even if you are offline. - Go to the settings at the bottom right of the screen and make sure "Location Events" is selected. This will notify you when you reach a point of interest on the tour. If you need help or assistance, please contact us via Whatsapp, No calls +57 3052358208 or email experiences@soundwalkrs.com. Cancellations made within 24 hours of your scheduled travel date will unfortunately not be eligible for a refund. We hope you enjoy this special trip and do not forget to share your experience with a short review. Positive reviews from great customers like you help other travelers feel confident before booking their own tours. We will be grateful for this. Have a great time soundwalking! The Soundwalking Team